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Refund & Cancellation

At Business i, we strive to create high-quality software that supports your business and professional needs. We value your trust and appreciate your decision to choose our services. This Refund Policy explains how we handle refunds if our services do not meet your expectations.

Monthly Subscriptions

If at any time during your first month of using our service you are dissatisfied, please contact us.

We will:

  • Try to resolve the issue
  • Provide a workaround, or
  • Share a timeline for a suitable solution

If you are still not satisfied, we will:

  • Offer a FULL REFUND for your purchase
  • Downgrade your account to the free plan for that service

Annual Subscriptions

Business i does not require users to opt for annual subscriptions. We offer annual plans only to provide flexibility and cost savings through discounted pricing.

If at any time during the first 30 days of using an annual subscription you are dissatisfied, please contact us.

We will:

  • Attempt to resolve the issue
  • Provide a workaround, or
  • Share a timeline for resolution

If you are still not satisfied, we will:

  • Offer a FULL REFUND
  • Downgrade your account to the free plan

Service Changes During Subscription

We want you to be satisfied throughout your entire contract period, not just the initial 30 days.

If, at any time during your subscription, we:

  • Remove
  • Break
  • Discontinue

any functionality that was available at the time you signed up, please notify us immediately.

If we fail to address the issue in a timely manner and to your satisfaction, appropriate action will be taken in line with this policy.

Auto-Renewal Policy

For your convenience:

  • Monthly and annual subscriptions auto-renew unless canceled
  • Before renewal, we will send an email specifying the amount to be charged
  • After renewal, you will receive a receipt via email including:
    • Amount charged
    • Next renewal date
    • Next renewal amount

Late Cancellation & Refund

We understand that sometimes customers forget to cancel subscriptions.

You may cancel your:

  • Monthly or
  • Annual subscription

Up to five (5) business days after the renewal date, and we will:

  • Process the cancellation

  • Provide a FULL REFUND

Contact Us

If you have any questions regarding this Refund Policy, please contact us:

Email: info@businessi.in